SC-Charleston

I had a smooth and great experience with the process here. Everything was well organized and professional. Thanks for all the help

Matt Hoang & Patrick Tran, my loan officers, just got me quick approval for a refinance and saved me thousands of dollars in the process. Via phone & email, they took up my request and got it approved within few days. They’re proactive in finding ways to save and literally reduce my closing cost via incentives I had no idea existed. My refinance is far better than expected thanks to these talented persons. . I’m very pleased to work with them

Dong and Luke are great! They closed my loan fast and solved every problem within minutes. Highly recommend!

Thankyou Vince and Will for working with me through this process of getting my first home!!!

Loan Factory has been incredibly professional and efficient throughout my loan process. They provided a pre‑qualification letter within one day after I submitted the requested documents, and they were always available to answer my questions—during work hours, after hours, and even on weekends. Despite a very short closing timeline, they secured an excellent rate for me, much below the market rate. I highly recommend their service.

Matt and Norah have been incredibly supportive throughout my file process. They consistently provided timely guidance, answered my questions in detail, and ensured everything moved forward smoothly. Their professionalism and willingness to assist made a significant difference, and I truly appreciate the effort they put into helping me every step of the way.